Updated: Mar 4
At NPDESPro, we're used to hearing things like "excellent customer service" and "so user-friendly." Our application is just the start of it - we provide full on-boarding, customized integration and migration, MS4 program consultations, and many more services. Our web-based application is just the start of our services, and our clients routinely tell us how happy they are that they hired us.
One great differentiator is our on-site training. On-site training is an opportunity not only to learn how to use the most feature-rich application on the MS4 market, but to get your MS4's process tuned up and to discuss your in-house processes and how NPDESPro can be adapt to make your stormwater program easy.
Another crowd-pleaser is our quarterly usergroup. This is a great opportunity to share your best practices with your neighboring MS4s. The result is improved water quality and reduced workloads.
There are several MS4 applications on the market. If all you need is a few forms, there are many solutions available. However, you can typically create a few forms yourself. If you want a comprehensive, user-friendly system and customized service, you really only have one option.